🛡

SecureTicket

Golden Shield Security Systems

☰
🛡

SecureTicket

Golden Shield

—
—
📊Dashboard
🎫Tickets
👥Clients
🔧Technicians
📄Reports
✉️Email Setup
🔑Users
⏻  Logout

Dashboard

Recent Tickets
Ticket #TitleClientPriorityStatusCreated

Tickets

Ticket #TitleClientAssignedCategoryPriorityStatusCreatedActions

Clients

NameContactPhoneEmailAddressActions

Technicians

NamePhoneEmailSpecialtyActions

Reports

Filter

Ticket #TitleClientAssignedCategoryPriorityStatusSiteCreatedResolvedDescription

Email Setup

✉ Configure SMTP so clients automatically receive an email when a ticket is created for them.

SMTP Configuration

Quick Setup Guide

Gmail

Host: smtp.gmail.com | Port: 587 | Use an App Password from myaccount.google.com → Security → App Passwords

Outlook / Microsoft 365

Host: smtp.office365.com | Port: 587

User Accounts

Full NameUsernameRoleStatusCreatedActions
📊Dashboard
🎫Tickets
👥Clients
🔧Techs
📄Reports

New Ticket

Description

New Client

New Technician

New User