๐Ÿ›ก

SecureTicket

Golden Shield Security Systems

๐Ÿ›ก

SecureTicket

Golden Shield

โ€”
โ€”
๐Ÿ“ŠDashboard
๐ŸŽซTickets
๐Ÿ‘ฅClients
๐Ÿ”งTechnicians
๐Ÿ“„Reports
โœ‰๏ธEmail Setup
๐Ÿ”‘Users
โป  Logout

Dashboard

Recent Tickets
Ticket #TitleClientPriorityStatusCreated

Tickets

Ticket #TitleClientAssignedCategoryPriorityStatusCreatedActions

Clients

NameContactPhoneEmailAddressActions

Technicians

NamePhoneEmailSpecialtyActions

Reports

Filter

Ticket #TitleClientAssignedCategoryPriorityStatusSiteCreatedResolved

Email Setup

โœ‰ Configure SMTP so clients automatically receive an email when a ticket is created for them.

SMTP Configuration

Quick Setup Guide

Gmail

Host: smtp.gmail.com | Port: 587 | Use an App Password from myaccount.google.com โ†’ Security โ†’ App Passwords

Outlook / Microsoft 365

Host: smtp.office365.com | Port: 587

User Accounts

Full NameUsernameRoleStatusCreatedActions

New Ticket

Description

New Client

New Technician

New User